How We Can Help You

Web Development

The problems the media industry is facing are complex, and solving them requires collaboration between our most dynamic thinkers. That’s why we develop on Drupal, a content management system (CMS) that is rooted in an open-source ethos that values knowledge sharing, collaborative development, and iterative improvements. It can also serve as a great glue for getting a wide variety of third party applications to play well together.  As Drupal experts, we can build your organization a website that meets specific needs without compromising on any important details, or we can rescue a project that’s gone off the rails.

If you’re interested in developing a site that works exactly the way you need it to, let’s get the conversation started today.

Expertise | Drupal

Audience Engagement

Audience engagement—we prefer to call it community engagement, actually—sits at the core of any sustainable business model. But how can your brand stand out in a crowded inbox? If readers are fleeing Facebook, where can you find them? And once they’ve arrived at your digital doorstep, how can you make sure they’ll come back for more, and, crucially, convert to financially supporting your organization? We’ll present key performance indicators to help you improve conversion rates, train your team on how to implement a data-driven reader journey, and of course, develop innovative digital tools and connections between your CMS, CRM, and any other core platforms you’ll need to make the most of every single attention minute.

Let us help you develop a strategic, measured, consistent engagement model for your outlet, so that you can go deeper with every reader and make a lasting impression right away.

Expertise | Google Analytics, Chartbeat, Facebook Insights, Twitter Insights, Instagram Insights, Facebook Pixel, MailChimp, Emma, Hearken.

Staff Education & Support

We’re eager to develop tools that are easily navigable for your team. That’s why a core part of our business is training your staff on how to use the tools we’ve created together. We’ll walk you through the nitty gritty details and make sure that you have documentation for how to put your shiny new tools to best use. And because you can’t always predict when complicated questions will arise, we’re also available to offer ongoing support via your preferred communication channel from old fashioned phone calls to Slack  phone. We also offer optional ongoing weekly check ins.

We’re here to build innovative websites, databases, and tools that get used to their maximum capacity, and we want you to feel prepared to use them.

Expertise | Tech support, Staff development, Project management, Meeting facilitation

 

Data Management

Does every person at your organization have access to clear, accurate data? If any of your teams currently have isolated data insights—either in an individual record or as an aggregate trend—you’re missing an opportunity to make meaningful connections with your audience. Our goal is to understand how your customer and reader records are built and maintained, so that we can offer your team a seamless data management experience. We’re experts in Customer Relationship Management software (CRMs) like SalesForce, RedHen, Engaging Networks and Bloomerang, and we specialize in solving complex data management issues.

Don’t let your data get stuck on your website, in your database, or in your email management system. When it comes to relationships, there’s way, way too much at stake.

Expertise | RedHen, SalesForce, Bloomerang, CiviCRM, Engaging Networks

Our Recent Work

We are in the process of creating a system for the National Catholic Reporter's Drupal site that makes it easy for new subscribers to purchase or give gift subscriptions as well as for existing subscribers to manage their subscriptions and add recurring donations. If they have an active subscription, users can also log-in to view the e-version of the publication on a third party vendor.

Bitch Media approached us to complete a complex Drupal upgrade that involved a redesign, Constituent Relationship Management (CRM) integration and migration, and a complete overhaul of their subscription management and membership program. As a quarterly print publication, they are in the process of expanding their advocacy work. We strategize with them to develop and implement the tools to enable that transition.

Fountain House is a nonprofit organization in New York City that works with and advocates for men and women with mental illness. We spent the Fall and Winter of 2014/15 working together with the HelpsGood agency to redesign their website, along with those of its various campuses and programs.

Women Win asked us to migrate 7 separate websites from their old Content Management System (CMS) to Drupal. We ported over their old design and worked with them to use Drupal views to give them more versatility in the display of their content. We also worked to integrate their site with Salesforce.

"Congruity Works helped us think through what our tech needs were in both detailed and big picture scenarios. From there, they delivered solutions that really took advantage of the technology available to exceed our expectations for design and functionality."

- Kate Lesniak, Bitch Media

Get To Know Us

Tim Nafziger

Tim began building websites in 1999 and has been working with Drupal since 2004. He's worked with businesses, non-profits, and individuals to use open source tools to reach their audience. He also has 6 years in non profit fundraising, outreach and administration. Drawing on this experience, he works with nonprofits to develop strategies to help constituents climb the engagement ladder.

Tim is also a photographer.

Nathan Eanes

Nathan has been developing and designing on the web for over 10 years and has specialized in Drupal since 2009. As founder of a previous business and developer at Jackson River, he has worked on a wide variety of projects, including e-commerce websites and enterprise-level nonprofit fundraising platforms, and through this he has gained deep experience in programming, visual design, strategy, and creative thinking.

Nathan is a long-time entrepreneur, and has been in business, in one form or another, since middle school.

You can find Nathan on LinkedIn here.

Jake Martin-White

Jake has close to a decade of experience working in nonprofit technology, in both consulting and corporate leadership roles. With expertise in Drupal, CiviCRM, and Salesforce, he has led development of enterprise-class fundraising platforms for binational NGOs, planned and executed strategic CRM deployments, and collaborated on web projects for local grassroots charities. Jake is known for his collaborative working style, and for connecting client needs with holistic and sustainable solutions. He specializes in connecting the many data sources of an organization (websites, mailing lists, events, order fulfillment, donor management) into streamlined, efficient processes.

Outside of his professional work, Jake is an advocate for refugees, a writer, and an organizer, and has served on several nonprofit boards and committees. He holds degrees in Computer Science and Theology.

Kambale Musavuli

Kambale Musavuli is a self-taught front-end web developer with expertise in Joomla, Wordpress, Plone and major SaaS-based content management systems. He has over 12 years of front-end web development and consulting in industries such as global health, retail, media and non-profit. He professionally affiliated with a global technology company that provides software design and delivery, and pioneering tools and consulting services. With this company, he has worked on software delivery projects in the retail/enterprise e-commerce industries, major car auction companies and application to support internal company processes in the human resources department. Kambale is passionate about asking the right questions, concise writing, and pursuing his never-ending quest to solve the most pressing problem the client faces.

Heidi Thompson

Heidi is an organizer, marketer and publishing executive with 25 years of experience helping nonprofits leverage the science of marketing to build audiences, cultivate donors, and win campaigns. She was the publisher and CEO of Religion News Service and served as the vice president for marketing and publisher of Sojourners magazine. Her organizing experience includes positions with the faith-based PICO National Network, MoveOn, consulting with the Mahoning Valley Organizing Collaborative in her hometown of Warren, Ohio, and volunteering in an ongoing tenants rights struggle in her Columbia Heights neighborhood of Washington, D.C. A tech-inclined and data-driven marketer, she specializes in email, website and social media marketing, with a focus on building digital programs that draw users from being spectators to financial supporters. Heidi has a B.S. in Journalism from the E.W. Scripps School at Ohio University and an M.S. in Integrated Marketing Communication from the Medill School of Journalism at Northwestern University.